Sales

Our Customer Service/Sales hours are from 5AM to 5PM Pacific Standard Time (PST) Monday to Friday. Our sales and customer service staff are based in USA and Canada. Chat with us online or call us during these hours and we would be more than happy to answer any questions directly.

• Contact Our Sales Team / Request a Webinar Demo
• International Phone Numbers
• Purchase Order Information
• Downloads and Trials
• Social Media and Consumer Promotions

Support

All technical support is provided by our USA and Canadian offices. Our Support Team hours are from 8AM to 5PM (PST).

For product support inquiries visit our technical support portal. There you will be able to submit support related questions, start a support ticket, log in to your personal support ticket tracking system and more. Submitting a trouble ticket through our customer support portal will ensure that your question reach our support staff and that your questions will be answered within 24 to 48 hours. For self-service, many FAQ’s can be answered through our troubleshooter and knowledge base articles. We also have a fully moderated community forum where you can communicate with other clients and technology experts.

• Submit a Support Ticket
• Annual Support Benefits
• Community Forum
• Software Upgrade Policy
• Software Guarantee and Refund Policy

Get In Touch